by Dave Brockway November, 2017 In a report issued June, 2017, market research commissioned by SalesForce.com predicts that Artificial Intelligence (AI) will increase global business revenues by $1.1 trillion and create 800,000 net new jobs. The report specifically highlights how AI is transforming Customer Relationship Management (CRM) software. A Salesforce.com news release characterizes the impact […]
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